Cookie Policy
Current as of January 2026
Bitnormous Ltd.
This Cookie Policy explains how Bitnormous and our service providers use cookies and similar tracking technologies. It supplements our Privacy Policy and Terms of Service. If you have any questions, please contact us at support@bitnormous.com.
1. Introduction
This Cookie Policy explains how Bitnormous Ltd. ("Bitnormous", "we", "us", or "our") and our service providers and partners use cookies, web beacons, pixels, tags, local storage, and similar tracking technologies (collectively, "Cookies") when you visit our website at bitnormous.com or use our cryptocurrency payment processing platform and related services (the "Services").
This Policy describes what these technologies are, why we use them, the categories of Cookies we use, the third parties with whom we may share information collected through Cookies, and your choices and rights regarding their use.
By continuing to use our website or Services, or by clicking "Accept" in our cookie banner, you acknowledge that you have read this Policy and, where applicable law requires consent, you consent to the use of Cookies as described herein. You may withdraw or modify your consent at any time as described in Section 7.
2. What Are Cookies?
A cookie is a small text file that is placed on your device (computer, tablet, smartphone) when you visit a website. Cookies allow the website to recognise your device and store information about your preferences or actions.
Types of Cookies by Origin
- First-party Cookies: Placed by us (or on our behalf) when you visit our website. These are only read by our website.
- Third-party Cookies: Placed by third parties, such as analytics providers or advertising networks, through our website.
Types of Cookies by Duration
- Session Cookies: Temporary cookies that are deleted when you close your browser. They maintain your session as you navigate the site.
- Persistent Cookies: Remain on your device for a set period or until you delete them. They recognise you across visits and remember your preferences.
Other Tracking Technologies
In addition to cookies, we and our partners may use:
- Web beacons / pixels: Small graphic images embedded in web pages or emails that transmit information such as whether an email was opened or a page was visited.
- Local storage: HTML5 storage mechanisms that allow websites to store data in your browser independently of cookies.
- Device fingerprinting: Techniques that combine device, browser, and network attributes to recognise a device.
- Server logs: Records automatically generated by our servers when you access our site, capturing IP address, request data, timestamps, and user agent.
References in this Policy to "Cookies" include all such similar tracking technologies unless indicated otherwise.
3. Why We Use Cookies
We use Cookies for the following purposes:
- To operate, secure, and maintain our website and Services, including authentication, session management, and fraud prevention.
- To remember your preferences and settings, such as language and display preferences.
- To measure how visitors interact with our website and improve its design and performance.
- To deliver and measure the effectiveness of marketing communications.
- To detect, investigate, and prevent fraudulent or unauthorised activity.
- To comply with our legal and regulatory obligations, including KYC/AML requirements.
4. Categories of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for you to access and use our website and Services. They enable core functionality such as logging in, maintaining sessions, completing transactions, and ensuring security. Because they are strictly necessary, we do not require your consent to set them.
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| bitnormous_session | Maintains your authenticated session | Bitnormous | Session |
| bitnormous_csrf | Protects against cross-site request forgery | Bitnormous | Session |
| bitnormous_consent | Records your cookie consent preferences | Bitnormous | 12 months |
| __cf_bm | Bot mitigation and fraud prevention | Cloudflare | 30 minutes |
4.2 Functional / Preference Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your language preferences and display settings. We set these cookies only with your consent where required by law.
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| bitnormous_locale | Stores your selected language and region | Bitnormous | 12 months |
| bitnormous_ui_prefs | Remembers display and interface preferences | Bitnormous | 12 months |
4.3 Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website by collecting information such as pages visited, time spent, and errors encountered. We use this data to improve our platform. We set these cookies only with your consent where required by law.
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| _ga | Distinguishes unique users | Google Analytics | 2 years |
| _ga_* | Persists session state | Google Analytics | 2 years |
| _gid | Distinguishes unique users (24 hours) | Google Analytics | 24 hours |
| _gat | Throttles request rate | Google Analytics | 1 minute |
4.4 Marketing Cookies
These cookies are used to deliver relevant advertisements, measure campaign effectiveness, and build a profile of your interests. We use these only with your consent where consent is required.
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| _fbp | Identifies browsers for ad delivery | Meta (Facebook) | 3 months |
| _gcl_au | Conversion linker for Google Ads | 3 months | |
| bcookie | Browser identifier for LinkedIn | 1 year |
5. How Long Do Cookies Last?
Session cookies expire when you close your browser. Persistent cookies have a defined expiration date, ranging from a few minutes to several years depending on their purpose. We periodically review cookie durations and shorten retention periods where reasonably practicable.
You may delete cookies at any time through your browser settings (see Section 7). Deletion will not prevent cookies from being set again on your next visit unless you have configured your browser to block them or have withdrawn consent through our preference centre.
6. Third Parties
Some cookies on our website are placed by third-party service providers, including analytics providers (Google Analytics), advertising networks (Meta, LinkedIn, Google), and security providers (Cloudflare). These third parties may act as independent controllers of the personal data they collect through cookies, and their use of such data is governed by their own privacy and cookie policies.
Information collected through cookies may be transferred to and processed in jurisdictions outside your country of residence. We rely on appropriate transfer safeguards as described in our Privacy Policy.
7. Your Choices
Cookie Preference Centre
When you first visit our website, we display a cookie banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can revisit your preferences at any time by adjusting your browser settings.
Browser Controls
Most browsers allow you to view, manage, delete, and block cookies through their settings. If you block all cookies, including strictly necessary cookies, parts of our website may not function correctly.
Industry Opt-Out Tools
You can opt out of interest-based advertising from participating advertisers through:
- Digital Advertising Alliance
- European Interactive Digital Advertising Alliance
- Network Advertising Initiative
Effect of Disabling Cookies
If you reject or disable certain cookies, your experience of our website may be affected. You may not be able to log in, the site may not remember your preferences, and analytics may not capture your activity. Strictly necessary cookies cannot be disabled through our preference centre because they are essential for the site to function.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our practices, or applicable law. The "Current as of" date at the top of this Policy indicates when it was last revised. Where changes are material, we will provide additional notice, such as through our cookie banner or by email.
9. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Email: support@bitnormous.com
Address: Bitnormous Ltd, Godbless Plaza, Papafio Nanakrom
